Terms and conditions

  • Bookings are taken by the Milan office and are considered valid and therefore confirmed only when accompanied by an advance deposit equal to 30% of the total cost of the stay, payable within fifteen days of the booking by bank transfer to La Francesca sud srl, IBAN IT70Y0100503211000000018756. The balance is payable on arrival, by the following Monday at the latest, preferably by cheque; or alternatively Visa or Mastercard debit or credit cards.
  • We cannot accept bookings for a particular bungalow; your requests will be taken into consideration but it may not always be possible to satisfy them completely.
  • There are no refunds payable in the case of reduction in the time of your stay, for late arrivals or early departures, whatever the cause may be. In the event of cancellation, the sum paid will be refunded, less €100, only if we are informed of the cancellation at least 30 days before the arrival date.
  • Arrival day is Saturday. Check-out is by 10 am; check-in is between 5 pm and 8 pm; if you plan to arrive outside these times please inform us by phone on 0974 986068.
  • On arrival, guests must produce their identity documents for registration and inform us of the exact number in their party. The arrival or departure of any member of the party outside the dates booked must be advised immediately.
  • Any cars (not more than one per bungalow) must be indicated and registered at the office. Car owners will be provided with a pass to be displayed on the windscreen. Once luggage has been unloaded, cars must be parked in the car parking spaces.
  • Boats must be registered on arrival (the slipway is in the harbour at Scario). It is obligatory to contact the lifeguard at the beach to be assigned a mooring berth.
  • Family members and friends not staying in the complex are allowed only with the permission of the management, and they must present ID.
  • Small dogs are accepted only if kept on a lead, and they must not be left alone at the bungalow. They must be taken out of the complex to do their business. Dogs' health certificates are required to be shown. Specific rules apply to dogs, a copy of which will be provided on arrival. Dogs are not allowed inside the restaurant.
  • Money is not used inside La Francesca. Any purchases may be added to your account (with a copy to the guest) or paid for with a pre-paid card, available on site.
  • All guests are required to take care of their possessions; La Francesca will not be held responsible for any damage to vehicles, as they are already covered by statutory insurance.
  • Linen is changed weekly, on Fridays between 8,30 and 11 am in the laundry room, on receipt of used linen.
  • The restaurant is open from 13,00 to 14,30 and from 19,45 to 21,30
  • Breakfast in the bar is served from 8,00 to 11,00 am
  • Guests are asked to dress respectably in the restaurant, and smoking is prohibited.
  • A first aid kit is available in the office; for medical problems please consult the management; Sapri hospital is 15 km away.

IT IS PROHIBITED:

- to swim at the beach when the red flag is flying

- to light fires on the beach or in any open or wooded space

- to keep containers of inflammable substances (petrol mixtures etc) inside the Village, except in the car park by the beach and only for the time needed to refuel boats

- to make noise between 24,00 and 8,00 and between 14,00 and 16,00

- to move around the site using any means which may be a danger to the safety of guests

- to play ball games or walk on the flowerbeds

- to use the children's play area if you are over 12

- to use nails or stickers inside and outside the bungalows

- to leave towels on sunbeds which are not occupied

- to move the furniture outside the bungalow

WE REQUEST YOU TO:

- keep the area around your bungalow clean and tidy

- only hang washing on the racks provided

- keep an eye on small children and make sure they do not disturb other guests

- use water sparingly and do not wash cars, boats etc

- separate your rubbish for recycling, using different bags, and dispose of it in the rubbish point near the car park

- do not leave rubbish near the apartment so as not to attract insects and other animals

- respect the ban on swimming and the use of boats when the sea is rough

- do not use shampoo or shower gel in the outdoor showers

- leave furniture and equipment in their original positions at the end of your stay; take bottles, newspapers and rubbish to the recycling point

The Management reserves the right to alter rules or timetables at any time.

When you stay at the Village you implicitly accept and agree to abide by these rules. Anyone who does not respect the rules will be excluded and charged for any damage caused in addition to the full amount of their stay.

A copy of these rules is posted in every apartment

 Updated for the 2016 season

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